Terms & Conditions
Before booking your slot please agree to our terms & conditions.
MOBILE SERVICE REQUIREMENT
We can provide you with convenience by coming to your home/place of work but there's something you need to provide us to ensure we can get the job done.
A driveway/open space to work within 50m of a power socket so we can plug in our extension, we don't run off a generator due to noise pollution laws & it generally being a complete headache for neighbours with us starting work as early as 7:30am right through till late in the summer months.
ENVIRONMENT FOR MOBILE SERVICES
If your driveway/ place of work doesn't provide us enough space to work around your car efficiently with the doors open, please appreciate we won't be able to complete the work in that type of environment. Although the job can still be completed at our unit in Newtownards.
NON NEGOTIABLE
Please ensure all belongings are removed from the vehicle prior to our visit, this is vital for us to complete the job efficiently.
Our job is to detail your car not organise your belongings/recycle your rubbish..
(We are not going to complain about finding the odd bit of rubbish in your car but please respect our time by removing what you can).
COMMUNICATION
If you think there is anything we should be aware of prior to our visit let us know so we can schedule an accurate time frame for the job.
• Pet hair
• Sand
• Vomit
• Mould
• Blood
• Heavily soiled carpets/upholstery
• Odours
• Neglect
Non of this is an issue if we are informed in advance, that way we are prepared to deal with these issues and can provide you a more accurate timeframe and price.
PAYMENT / DEPOSIT
PAYMENT We accept bank transfer/cash payment.
All bookings require payment in full, payment is non-refundable but if you have to move your booking to a later date please let us know 7 days in advance and we can carry your booking over to your new date.
We are a small business and might not be able to fill your slot if you cancel/ reschedule last minute.
By agreeing to the above you are confirming that you will abide by our terms & conditions to use our service.
Welcome to DDV The Car Care Company a mobile detailing and unit-based valeting and detailing service based in Newtownards, proudly covering the North Down area and surrounding areas.
What started as a passion for cars from a young age has grown into a professional detailing business built on experience, precision, and pride. Having trained with Urban Valets, one of the UK’s leading detailing institutes, and coming from a body shop background, I’ve learned the importance of craftsmanship, surface preparation, and attention to detail.
At DDV, we’re committed to delivering an unmatched detailing experience whether you’re at home, at work, or visiting our dedicated unit. We use only professional grade products and equipment, ensuring every vehicle we touch receives the highest possible standard of care. From quick maintenance valets to full paint correction and scratch removal, we bring your car back to life with precision and care.
Our Mission
To provide premium, convenient, and reliable detailing and valeting services throughout Northern Ireland. Whether you drive a daily commuter, a classic show car, or a company fleet vehicle, we’ll treat it like our own because we know how much your car means to you.
What We Specialise In
Mobile Detailing – Professional results brought straight to your home or workplace
Valeting – Safe washes and Deep cleaning inside and out for a refreshed, spotless finish
Paint Correction & Scratch Removal – Skilled restoration for a flawless, glossy shine bringing it back to a showroom finish.
Protection Services – Using high end products to preserve your car’s finish for years to come.
And if we can’t fix it, we’ll point you to someone who can because our goal is simple: to make sure you always drive away happy.
The DDV Promise
Every car we work on reflects our commitment to detail, quality, and trust. Whether you’re after convenience, perfection, or both DDV The Car Care Company delivers.
Ready to give your car the care it deserves? Get in touch today to book your next detail or valet.